This company is absolute dog shit. They are both liars and idiots. My miner went down repeatedly for 6+ hours a day during the summer because their facility was too hot and overhea...

by user_b8bcf47, 6/13/2024

My values when it comes to a company is as follows. great customer service, quality pricing, and communication. The Bitcap team, such as thomas, jimmy, and matthew are SHINING exam...

by user_8b6f5e2, 7/6/2023

We have some miners here through a company business. It’s been an ok experience. I think customer consistency could be better. But not a bad service.

by Jeff Stevens, 5/22/2023

Have had a really great experience with Bit Capital Group. They are responsive and deliver a very high uptime service. Have exceeded expectations which is not always easy to find...

by user_ce2f135, 5/4/2023

Jimmy and the team were incredibly helpful, they answered all of my questions fully, and I had so many questions! They were very quick in getting my miner up and running. They are ...

by user_0a5a5ac, 4/29/2023

Wish I had discovered BitCap earlier! quick deployments, very good uptime and most importantly excellent communication pre and post-sales.

by user_d6d96a4, 4/24/2023

I have been very happy with Bit Capital. They are proactive and reach out if there are any issues. They have designed a custom portal that I can use to view the current status of e...

by user_5763bbd, 4/22/2023

I haven't had any cons that couldn't be addressed or rectified by Bit Capital. One simple email and they are looking out for you to ensure that you're up and mining with almost 0 d...

by user_3458efa, 4/20/2023

I had miners at another hosting service that was nothing but issues. I had them shipped to Bit Capital and they were up and running in less than 10 days. Thanks for the great servi...

by user_0c6a042, 4/19/2023

I've been very happy with Bit Capital service to host asked c crypto miners

by user_419330c, 4/18/2023

I am hosting my e9 pro's with bitcap, they quickly got them online when they arrived, and have had 100% uptime since then. I've ordered more from china and they are shipping direct...

by user_c2c8e1d, 3/30/2023

I’ve worked with BitCap for a couple months and their customer service has been the best I’ve worked with in the business this far. Fast responses and quick resolutions to any iss...

by user_a4e7559, 3/17/2023

I’ve had my machines here just over a month and so far I’m very pleased with their quick response and follow up. Up time has been good, and start up was fast and easy.

by user_05965b7, 3/14/2023

I've had a decent amount of hardware with BitCap in Central Washington for over 3 months now and their team has been responsive, friendly, and fair. Uptime has been excellent. Give...

by user_8cd1771, 3/13/2023

We have had miners with Bitcap for over 4 months now. The customer service is fantastic. Uptime is over 99.9% for miners I have hosted. The whole team is quick in responding when y...

by user_1ac4cf9, 3/11/2023

I'm hosting five ASICs with BitCap and look forward to adding more in the future. Signing on and getting online was a breeze. The team is super responsive to all questions. I've le...

by user_1c0f63b, 3/6/2023

I currently have 10 miners with BitCap. I initially started out with 4 then added more miners. The team is very responsive to answer questions and also took care of two of my miner...

by user_7f87b7d, 3/6/2023

It took about a week to dial in my 5 x 140 Th BTC miners, which were continually overheating in February - however, once they did this we've now gone a few weeks without a single d...

by user_ab1c274, 3/4/2023

I wish found about this team before, I will be moving my miners from compass to them, where I don't have to worry about any issues.

by user_558ee0a, 3/4/2023

They helped me and guided me throughout the whole process and were very communicative. Will be referring all my friends to them!

by user_cd6c1dd, 3/2/2023

Great experience with Jimmy and staff, highly responsive. My asics start to hash at same day was arrived

by user_49937f0, 3/2/2023

Fantastic onboarding experience in the midst of a big influx of clients due to the failure of another service, that shall remain nameless. Extremely prompt response time, proactiv...

by user_7256844, 3/2/2023

Great onboarding experience with Jimmy and his team. Highly recommend Bitcap for any of your hosting needs.

by user_494f426, 3/1/2023

Moving my miners to Bitcap has been a relief after a horrible year at Compass. Within a week I had my contract signed, miners delivered and plugged in. Jimmy Odom is super responsi...

by user_83e0ad7, 3/1/2023

I hosted several rigs with Jimmy from 2019-2023, he did a great job keeping them running for me. Sadly, GPU mining has come to an end for me. If I decide to start up some ASICs I...

by user_fe5aeaf, 2/9/2023

I can’t thank Jimmy, Alex and the staff enough! Questions went promptly answered in the decision making process and he explained the contract disclosures very important to me and r...

by Daniel E, 1/31/2023

Very fast deployment High uptime Super fast and very nice support Best hosting service I ever used

by user_e8f77f6, 1/25/2023

Brilliant customer service. Jimmy and the Bitcap team have been incredibly supportive and helpful at a particularly difficult time (when a previous supplier had seriously dropped t...

by user_38e39cc, 1/14/2023

After a false start with another provider, Bitcap has been amazing. Seamless customer service, great communication, they even help me return and replace two miners that were not fu...

by user_bfc86e5, 1/13/2023

I found Bitcap due to another hosting company creating a huge mess. The Bitcap team was available to take my call and answer all the questions. They have really good competitive ra...

by user_aa11b4a, 1/11/2023

The BitCap team saved me from a mess of another hosting vendor. I'm very thankful for this, and their professionalism. They also have a web portal that gives me more info than I've...

by user_966ff70, 1/10/2023

I was with a hosting company that failed. What to do? Who to trust? And then, just like Superman, BitCap showed up. Great rates, full of understand and best of all they do what the...

by user_6e1b37f, 1/7/2023

I have 3 miners hosting with Bitcap. Not only were there hosting prices hugely profitable and affordable, but their ability to give their clients a stellar experience through fast ...

by user_58104a4, 1/6/2023

My GPUs don't work anymore.

by user_db76cf5, 12/24/2022

Jimmy is very professional and quite fast at answering all your questions diligently and without hesitation. Initial fee per miner is quite good here. Downside is I can’t see/vis...

by user_cd427e4, 11/12/2022

I started working with BitCap this year Aug so its hardly 3 months now but I am super impressed with the entire team and their work ethics. Almost always available to help, guide a...

by user_dc2a8d6, 11/7/2022

I have mining with Bitcap since 2018. Very user friendly and amazing customer service. They have been very easy to do business with and are always helpful if you have questions or ...

by user_f180531, 10/24/2022

I've known Jimmy Odom at Bit Capital Group for almost a decade. The most consistent thing about him is his superb customer service skills. Crypto and mining as an industry come w...

by user_b4dd8a2, 10/20/2022

I've mined with Bitcap since they first started and have seen them prove their integrity and commitment to customers in both crypto booms and when times were hard.

by user_fcd4fcd, 10/19/2022

We have been clients throughout the last four years. BitCap has made our venture into the world of crypto seamless and exciting. They are accessible and provide great service.

by user_23e62e5, 10/16/2022

I have been mining with BitCap for almost 4 years now (March 2018) and find it simple, easy with no maintenance on my part. Set it up and just watch the crypto accumulate in my wa...

by user_3ec9ae5, 10/15/2022

I have been mining with BitCap since 2017 and have found their keen industry insight, resilience to market gyrations and the unwavering honorable manner in which they conduct busin...

by user_7570063, 10/14/2022

Bit Cap in my opinion is The Most professional and efficient service providers I have dealt with in the last 5 years. Turnaround, uptime, responsiveness is 10+! Very knowledgeable ...

by user_53ae750, 10/14/2022

Bitcap always impresses us with its customer service, profound knowledge of the industry, fast response time, and willingness to go the extra mile in both big and small requests. H...

by user_06e2b72, 10/14/2022

Great customer service and always responsive. Uptime is great. Looking forward to doing adding more rigs in the future. Highly recommend to anyone!

by user_00bb943, 10/14/2022

I have 2 rigs hosted with them With gr8 uptime and awesome response from their team

by user_b8cbc2c, 9/21/2022

Have several gpu rigs hosted in their Washington datacenters, stable and cool.

by user_d563f3d, 9/21/2022

I have 6 rigs hosted with Bitcap. Very happy with customer service, electric rates and uptime. Would recommend them to anyone looking for hosting.

by user_6e1f670, 9/21/2022